Before You Book
A few simple guidelines to ensure the best experience for you and your dog.
Welcome! To keep grooming safe, calm, and low-stress, please review these policies before booking.
One-on-One Grooming
As a solo groomer, I provide personalized, low-stress, one-on-one care. While I’m happy to give most dogs a chance, I may not be able to accommodate dogs that require multiple handlers for safety. In these cases, I would recommend a salon with multiple staff or a veterinary groomer.
Pre-Booking Appointments
Clients are strongly encouraged to remain on a recurring 4-, 6-, or 8-week grooming schedule. Pre-booking at the time of service is the best way to guarantee continued availability.
Rabies Vaccination
All dogs must be up to date on their rabies vaccination. Please have your pet’s current rabies certificate that shows the expiration date available when booking their first appointment.
Mobile Grooming Appointments
For your pet’s first appointment, a pet parent must be present. Once you and your pet are established with Gypsy Coast Mobile Grooming, contactless appointments may be available with a garage code, gate code, or key access.
Cancellation & No-Show Policy
Appointments canceled within 48 hours of the scheduled time may be charged 50% of the service cost. Cancelling before 48 hours gives me enough time to refill your spot. No-call/no-show appointments may be charged up to 100% of the scheduled service.
Matted Coat Policy
Severely matted coats require additional time, care, and attention to groom safely and humanely.
Extra fees may apply depending on the severity of the matting. In some cases, a full shave-down may be necessary to prevent pain, skin irritation, or injury.
Behavior Policy
Dogs that exhibit challenging behavior may require additional time, patience, and handling to ensure safety.
A behavior fee may be applied based on the level of difficulty. My priority is always your dog’s comfort and safety, and I will always work at a pace that keeps them as stress-free as possible.
Payments
Payment is due at the time of service. Accepted payment methods may include cash, card, check or Venmo. A surcharge of 3% will be added to credit card payments and disclosed before payment is completed.
Thank You
Thank you for understanding—these policies allow me to provide a calm, safe, and high-quality grooming experience for every dog in my care.